Frequently asked questions about Velobites

Velobites is a digital ordering and sales channel for restaurants. Guests order by QR code at the table, for pickup or for delivery; the restaurant keeps its brand, guest relationship and control over offers and pricing.

Guests open the restaurant page or scan the QR code at the table. They then choose dishes, drinks and extras from the digital menu. Depending on the restaurant, table ordering, pickup and delivery can be available.

There is no setup fee and no monthly base fee for restaurants. During the start phase, Velobites charges 4% commission on app orders; from 500 app orders or EUR 10,000 app revenue, the rate is 6%. Plus a 39-cent minimum fee per completed payment (online checkout or cash at the counter; once per payment, not per order when settled together).

Start from the partner page (https://velobites.de/en/partner), use the contact form (https://velobites.de/en/kontaktformular), or email [email protected]. We will check together whether Velobites fits your business and how a pilot should start.

Velobites is primarily the restaurant's own digital ordering channel. Guests experience the restaurant brand first, not an external platform. Velobites can still add visibility without the restaurant giving up the direct guest relationship.

For structured written enquiries, please use the contact form: https://velobites.de/en/kontaktformular. You can also send general notes to [email protected].